Topics: Troubleshooting

Having Issues? Check here for step by step instructions on how to troubleshoot and resolve some common issues.

Hardware Issues

Check here if you suspect you are having hardware issues with your Innuos product

innuOS Issues

Search here for solutions if you are having issues with any innuOS features

Integrations (Sonos/UPnP)

Known Issues

Check here for any known issues which are already being resolved by the Innuos team

Mobile Device Issues

Issues associated with settings or configuration on mobile devices (iOS / Android)

Networking Issues

Check here for tips to resolve common networking issues with Innuos music servers.

Roon Issues

Using Roon with Innuos Servers? Check here for solutions for common Roon issues.

Streaming Services Issues

USB DAC Connection Issues

Check here if you are having issues when connecting or playing back to a USB DAC

Internet Radio / Radio Paradise directory not showing

Statement with Next-Gen LPSU not booting after switching on from the back button

Sending system logs to Support

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