Trade-In, Level Up Campaign. Upgrade to the future of streaming with Innuos
Trade-In, Level Up Campaign. Upgrade to the future of streaming with Innuos

Don't just listen. Feel it. The upgrade that truly matters.

Breathe new levels of performance into your HiFi system and enjoy the benefits of the intuitive Sense app to reimmerse yourself with your favourite music.

Upgrade your Innuos streamer to experience our latest features, including a flexible and modular design for both storage and output modules, and a new range of integrated DACs on our new STREAM series, plus new potential upgrade paths.

Your next musical chapter begins now — with the Innuos TRADE-IN and LEVEL-UP Campaign.

For a limited time, until October 31st, 2025, unlock up to 30% off our latest-generation music streamers and servers by trading up your existing Innuos streamer/server. This is your moment to elevate your entire listening experience with our most advanced innovations yet — handcrafted in Portugal and powered by the acclaimed Sense app.

Choose your upgrade path:

  • STREAM1 + LPS1 – Compact and powerful, this duo offers exceptional versatility with a major sonic upgrade.
  • STREAM3 – Our high-precision, modular streamer for the discerning listener.
  • ZEN Next-Gen – Engineered for pristine clarity and intuitive functionality with modular upgrades.
  • ZENith Next-Gen – Reference-grade performance with deep musical experience and expanded storage.

Each model embodies our relentless pursuit of better — of bringing you closer to the emotional core of your music.

The silence between the notes. The breath of the artist. It’s time for an upgrade that truly matters – Upgrade to the Future of Streaming.

More Clarity. More Emotion. More Innuos.

PRODUCTION YEAR

DISCOUNT

2023 – 2024

0 %

2021 – 2022

0 %

2020 – earlier

0 %

What are the products eligible for a change

New Unit
Trade-In Unit STREAM1 + LPS1 STREAM3 ZEN Next-Gen and ZENith Next-Gen
ZENith Mk3 (2023-25) | PULSAR 30%
ZENith Mk3 (2018-22) 20%
ZEN Mk3 (2023-25) | PULSE | ZENith SE 20% 20%
ZENmini Mk3 (2023-25) | ZEN Mk3 (2018-22) |
ZEN & ZENith MkII
15%* 15%
ZENmini Mk3 (2018-2022) 10%* 10%
PULSEmini 15%* 10%* 10%
ZENmini MkII | ZEN MkI & ZEN+ Series (<2017) 10%* 10%* 10%

*Additional 5% discount, when trading-in ZENmini or PULSEmini with an LPSU

Terms and Conditions

General Terms

By participating in this trade-up program, both end-consumers and resellers agree to abide by these terms and conditions. 

Innuos, the manufacturer, reserves the right to refuse any trade-up if the conditions are not met or if the product is determined ineligible. 

The manufacturer is not responsible for any miscommunication, mishandling, or other issues arising at the dealer level. 

Campaign Duration: the trade-up campaign will run from the announcement date until October 31st, 2025. 

 All orders placed within the timeframe of the campaign will be honoured; however, delivery times may extend beyond the campaign’s end date, depending on product availability and destination.

1. Product Eligibility

1.1. This trade-up campaign is open to end-consumers who wish to trade in their eligible units in exchange for a discount on new STREAM1 & LPS1, STREAM3, ZEN Next-Gen and ZENith Next-Gen products. No other products or models qualify for the discount. 

1.2. The trade-up campaign is only applicable for designated product models, which are:

a) Any model from ZEN MkI & ZEN+ Series (discontinued)
b) Any model from ZEN MkII Series (discontinued)
c) ZENith SE (discontinued)
d) Any model from ZEN Mk3 Series (discontinued)
e) Any model from PULSE Series  

 

2. Discount Structure

2.1. The percentage discount is applied to the usual retail price of the new unit being purchased as part of the campaign.

2.2. The applicable discount percentage will be applied to the total value of the order, including any modular options selected by the end-consumer.  

2.3. The discount will be calculated based on the model and production year (first 2 digits of the serial number) of the product being traded and the model of the new unit to be purchased, as per table below:

2.4. Discounts are non-transferable, non-exchangeable, and cannot be redeemed for cash. 

2.5. The discount will be applied only when the serial number of the old unit is validated by the dealer and manufacturer. 

3. Trade-Up Process

3.1. The end-consumer must contact one of the authorized dealers and express intention of using trade-up campaign, sharing serial number and product model. 

3.2. The dealer will verify the product’s serial number, communicate with the manufacturer and confirm eligibility for the discount. 

4. Product Working Conditions

4.1. Traded units must be functional.

 

4.2. Normal wear and tear and minor defects are subject to dealer approval, as long as those circumstances do not impact the unit’s core functionalities.

5. Data & Privacy

5.1. Personal and product information collected during the trade-up process will only be used for the purpose of verifying eligibility, processing the trade-up and providing necessary support.  

5.2. All data will be processed in accordance with applicable data protection laws, where applicable. 

5.3. The manufacturer and dealer will use this information in accordance with privacy laws and regulations. 

6. Amendments and Termination

6.1. The manufacturer reserves the right to amend, suspend, or terminate the trade-up campaign at any time, with notice provided to participating dealers. 

6.2. Any changes will be communicated directly to the dealers and end-consumers where applicable. 

INNUOS, September 2025

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