Privacy Policy

This privacy policy sets out how we use and protect any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Effective date: 04th April 2025 

 

Introduction 

LIVTC Portugal Lda t/a Innuos (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website innuos.com, participate in our webinars or other events, as well as any other interactions with us.  

It also outlines your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR). 

If you have any questions about this Privacy Policy or how we handle your personal data, you may contact us at: 

LIVTC Portugal Lda t/a Innuos 

Zona Industrial Vale da Venda, Lote 1 

Arm A-D, 8005-412, Faro 

Portugal 

Email: info@innuos.com  

 

 

Information We Collect 

Depending on the type of interaction with us, we collect and process various types of personal data, including: 

  • Personal Identification Information: Name, email address, phone number, company name, job title, products purchased from us.
  • Technical Data: IP address, browser type, operating system, cookies, and similar tracking technologies. 
  • Usage Data: How you interact with our website, pages visited, time spent on the website. 
  • Marketing and Communications Data: Preferences for receiving marketing and events-related communications. 
  • Interaction Data: Registration details, participation logs, chat messages, poll responses, and recordings (if applicable). 

 

 

Legal Basis for Processing 

We process your personal data under the following legal bases: 

  • Consent: When you purchase a product, contact us, visit our website, sign up for our newsletter or register for an event.
  • Contractual Necessity: When processing data is required to fulfil a contract, such as delivering purchased products and services. 
  • Legal Obligation: When required to comply with legal regulations. 
  • Legitimate Interests: For website analytics, security, and improving our products and services. 

 

 

 How We Use Your Information 

We use your personal data for the following purposes: 

  • To provide and manage our services, including events. 
  • To send confirmations, reminders, and follow-up communications for events. 
  • To analyse user behaviour and improve our website. 
  • To send marketing communications (if you have opted in). 
  • To comply with legal obligations. 

 

 Sharing and Disclosure of Information 

We do not sell your personal data. However, we may share your data with other entities, for which their privacy policies apply:

  • Service Providers: Such as freight forwarders, distributors, resellers, service centers, IT providers, webinar hosting platforms (e.g., Zoom, Microsoft Teams), and email marketing services.
  • Business Partners: When necessary for co-hosted events or similar. 
  • Legal Authorities: If required by law.

 

 

Data Retention 

All data mentioned above is retained for as long as necessary, or until you withdraw consent; apart from legal and contractual data which is retained as required by law.

 

 

 Your Rights Under GDPR 

You have the right to: 

  • Access your data. 
  • Request correction of inaccurate data. 
  • Request deletion of your data (subject to legal exceptions). 
  • Restrict processing of your data. 
  • Object to data processing in certain circumstances. 
  • Request data portability. 
  • Withdraw consent at any time. 

To exercise your rights, contact us at info@innuos.com. 

 

 

Cookies and Tracking Technologies 

We use cookies to enhance user experience. You can manage your cookie preferences via our cookie settings tool. 

  • Necessary Cookies: Required for website functionality. 
  • Analytics Cookies: Help us understand website usage. 
  • Advertisement Cookies: Used for personalized advertising. 
  • Uncategorized: have not yet been classified or are used by external services like Google Analytics. 

 

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” 

 

 

Contact Information & Complaints 

For privacy-related inquiries, contact our Data Protection Officer (DPO) at info@innuos.com.  

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