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# innuos.com

## Sitemaps
- [XML Sitemap](https://innuos.com/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [NAZARÉ Full Stack and Innuos relaunch in Australia](https://innuos.com/nazare-at-advance-audio/): In Australia the NAZARÉ launch took place July 4 at Audio Connection in Sydney. The event also marked the relaunch of Innuos as a brand in Australia. The NAZARÉ Full Stack - including the NazaréNET and the NazaréFlow - was on demonstration.
- [NAZARÉ unveiling at Gryphon Audio Los Angeles](https://innuos.com/nazare-at-gryphon-los-angeles/): In Los Angeles, USA, the NAZARÉ unveiling took place May 7. The event happened at Gryphon Audio Los Angeles Showroom.
- [NAZARÉ unveiling at Cornerstone in Singapore](https://innuos.com/nazare-at-cornerstone/): In Singapore the NAZARÉ unveiling took place March 22. The event took place at Cornerstone Audio in Singapore.
- [NAZARÉ launch in Japan](https://innuos.com/nazare-at-timelord/): In Japan the NAZARÉ launch took place March 30 at Timelord in Tokyo. The event also marked the launch of Innuos as a brand in Japan.
- [NAZARÉ World Tour at the Audio Show Deluxe](https://innuos.com/nazare-at-audio-show-deluxe/): The NAZARÉ made a stop at the Audio Show Deluxe, that took place 21-22 March, at Whittlebury Park, in the UK.
- [NAZARÉ unveiling at Auditorium Hamburg in Germany](https://innuos.com/nazare-at-auditorium/): In Germany the NAZARÉ unveiling took place March 27th at Auditorium Hamburg.
- [NAZARÉ launch in Australia](https://innuos.com/nazare-at-maxmedia/): In Australia the NAZARÉ launch took place December 11 at Frank Prowse Hi-Fi in Perth.
- [NAZARÉ unveiling in China](https://innuos.com/nazare-at-purist-audio/): In China the NAZARÉ unveiling took place November 29 in Shanghai.
- [NAZARÉ unveiling in Thailand](https://innuos.com/nazare-at-deco2000/): In Thailand the NAZARÉ unveiling took place between November 26-27 in Bangkok.
- [NAZARÉ launch in South Korea](https://innuos.com/nazare-at-cotton/): In South Korea the NAZARÉ launch took place between November 28-30 at Cotton & Co in Seoul.
- [NAZARÉ Full Stack in Taiwan](https://innuos.com/nazare-at-taifu/): After the NAZARÉ unveiling at the TECA Taipei Audio Show in November 2025, Taiwan hosted an event where the NAZARÉ Full Stack - with the NazaréNET and the NazaréFLOW - was on demonstration.
- [NAZARÉ premiere in Switzerland](https://innuos.com/nazare-at-hi-fi-lausanne/): In Switzerland the NAZARÉ unveiling took place between November 21-22 at the Chateau du Bonmont.
- [NAZARÉ unveiling in Hong Kong](https://innuos.com/nazare-at-volent/): In Hong Kong the NAZARÉ unveiling took place in November 15 at the Hiendy Club.
- [NAZARÉ unveiling in Indonesia](https://innuos.com/nazare-at-audio-jaya/): In Indonesia the NAZARÉ unveiling took place between November 7-9 at the IHEAC Indonesia High End Audio Video Show 2025 by our distributor Audio Jaya.
- [NAZARÉ unveiling at Sonority Design](https://innuos.com/nazare-at-sonoritydesign/): In Brierley Hill, West Midlands — at Sonority Design — the NAZARÉ unveiling took place on November 8.
- [NAZARÉ UK Launch at Martins Hi-Fi](https://innuos.com/nazare-at-martinshifi/): In Norwich, Norfolk — at Martins Hi-Fi — the UK launch of the NAZARÉ flagship music streamer and server took place on November 7.
- [NAZARÉ unveiling at Definitive](https://innuos.com/nazare-at-definitive/): In Bellevue, Washington — at Definitive — the NAZARÉ unveiling took place on October 23.
- [NAZARÉ West Coast Premiere at Audio Vision SF](https://innuos.com/nazare-at-audiovisionsf/): In San Francisco, California — at the Holiday Inn San Francisco Golden Gateway — the NAZARÉ unveiling took place on October 18 and 19.
- [NAZARÉ unveiling at Quintessence](https://innuos.com/nazare-at-quintessence/): In Morton Grove, Illinois, USA, the NAZARÉ unveiling took place on Saturday, October 11.
- [NAZARÉ TEST](https://innuos.com/paragon-digital-night-2/): In Ann Arbor, Michigan, USA, Paragon Digital Night 2025 will take place on Friday, October 10.
- [NAZARÉ US launch at Paragon](https://innuos.com/paragon-digital-night/): In Ann Arbor, Michigan, USA, Paragon Digital Night 2025 took place on Friday, October 10.
- [NAZARE 2](https://innuos.com/nazare-2/): Check the new features now available with innuOS 2.6!
- [NAZARE 1](https://innuos.com/nazare-1/): Check the new features now available with innuOS 2.6!
- [What’s New with innuOS 2.6](https://innuos.com/whats-new-with-innuos-2-6-0/): Check the new features now available with innuOS 2.6!
- [What’s New with innuOS 2.5](https://innuos.com/whats-new-with-innuos-2-5-0/): Check the new features now available with innuOS 2.5!
- [What’s New with innuOS 2.4.5](https://innuos.com/whats-new-with-innuos-2-4-5/): Check the new features now available with innuOS 2.4.5!
- [What’s New with innuOS 2.4](https://innuos.com/whats-new-with-innuos-2-4/): Check the new features now available with innuOS 2.4!
- [What’s new with innuOS 2.2](https://innuos.com/whats-new-with-innuos-2-2/): Learn the new features available with innuOS 2.2
- [innuOS 2.0 Settings and Final Remarks](https://innuos.com/innuos-2-0-settings-and-final-remarks/): Discover the new Settings, improvements in sound quality and the future of innuOS 2.0
- [Importing Music with innuOS 2.0](https://innuos.com/importing-music-with-innuos-2-0/): Learn what innuOS 2.0 brings regarding importing music into your Server
- [Ripping CDs with innuOS 2.0](https://innuos.com/ripping-cds-with-innuos-2-0/): Check out the improved user experience when ripping CDs with innuOS 2.0
- [Exploring Internet Radio](https://innuos.com/exploring-internet-radio/): Learn how you can play Internet Radio in innuOS 2.0
- [Exploring Music with Streaming Services](https://innuos.com/exploring-music-with-streaming-services/): This post shows in more detail how Qobuz and TIDAL are integrated on innuOS 2.0.
- [Navigating the Music Library: Playlists](https://innuos.com/navigating-the-music-library-playlists/): In this post we'll go on a deep dive into Playlists on innuOS 2.0
- [Navigating the Music Library: Artists and more…](https://innuos.com/navigating-the-music-library-part-ii/): Check all the new ways innuOS will allow to browse and play your music.
- [Navigating the Music Library: The Albums View](https://innuos.com/navigating-the-music-library-part-i-the-albums-view/): Explore your music library using the Albums View
- [An overview of innuOS 2.0](https://innuos.com/innuos-2-0-overview/): Come and meet the new innuOS 2.0!

## Pages
- [Reviews](https://innuos.com/reviews/): NAZARÉ Full Stack - U-Audio - Dai Tiankai
- [Modular Reclockers & Converters](https://innuos.com/modular-reclockers-converters/): FLOW is the range of Innuos USB Reclockers designed to create the ideal conditions for digital audio to reach your DAC with uncompromised precision. Acting as the final stage in the digital signal path, it isolates, regenerates and delivers the signal in an environment engineered for exceptional electrical quietness and timing accuracy, allowing your DAC to perform at its absolute potential.
- [Audiophile Network Switches](https://innuos.com/audiophile-network-switches/): Our NET products are designed to ensure the network becomes a transparent part of the audio system rather than a source of unwanted electrical noise. Purpose-built for high-end audio, it provides an ultra-clean, stable network connection that preserves the integrity of the digital signal before it reaches the music server or streamer. By isolating the audio system from interference generated elsewhere on the home network, NET creates the ideal foundation for exceptional digital playback.
- [Next-Gen FLOW](https://innuos.com/next-gen-flow/): Next-Gen FLOW is a dedicated USB master reclocker, trickled down from the concept of the NazaréFLOW. It works with any USB source, making it a versatile addition to a wide range of systems.
- [Next-Gen NET](https://innuos.com/next-gen-net/): Next-Gen NET is a high-end network switch designed to complement the ZEN Next-Gen and ZENith Next-Gen. Built to the same standards, it completes the Next-Gen system with a dedicated network foundation worthy of its company.
- [NET3](https://innuos.com/net3/): NET3 is an enthusiast-level network switch built to match the STREAM3. It shares the same full-sized chassis and power supply philosophy, bringing a new level of coherence to your system.
- [NET1](https://innuos.com/net1/): NET1 is Innuos' new entry point into audiophile network switches. Compact and thoughtfully designed, it brings the musical benefits of a dedicated network connection to more listeners than ever before.
- [Design Philosophy](https://innuos.com/design-philosophy/): "Network, Processor, Digital Output, Power, and Chassis are not five separate problems to be solved by different products - they are five facets of one design, each shaped by other. The philosophy runs through every part of the system. The result is a system in which no single component is a weak link, and in which each module makes the others perform better than they could alone", says Nuno Vitorino, Innuos Co-Founder and R&D Director.
- [Privacy Notice](https://innuos.com/privacy-notice/): At Innuos, we are committed to protecting your personal data and handling it with transparency, care and respect.
- [Application Section](https://innuos.com/application-section/): We’d love to learn more about you.
- [Talent Network](https://innuos.com/talent-network/): Please complete the form below and upload your CV.
- [Areas of recruitment](https://innuos.com/areas-of-recruitment/): We’re always interested in meeting talented, thoughtful and driven people who want to do meaningful work and grow with us.
- [Why Work Here](https://innuos.com/why-work-here/): At Innuos, people make the difference.
- [What We Stand For](https://innuos.com/what-we-stand-for/): Precision is not a detail it’s a standard.
- [Careers](https://innuos.com/careers/): At Innuos, we create high-performance digital audio products where precision, craftsmanship and passion come together in every detail, from engineering and software to operations, support and the listening experiences we help bring to life.
- [Jobs](https://innuos.com/job-openings/): We’re always interested in meeting talented, thoughtful and driven people who want to do meaningful work and grow with us. 
- [NazaréFLOW](https://innuos.com/nazareflow/): If the NAZARÉ is the heart of the system, the NazaréFLOW is its final, decisive voice. 
- [NazaréNET](https://innuos.com/nazarenet/): NazaréNET is Innuos’ flagship audiophile Ethernet switch, engineered to redefine network performance for high-end music streaming by restoring signal integrity at one of the most noise-prone points in the digital chain. It delivers a cleaner, more precisely timed signal to your music streamer or server, revealing greater clarity, natural timing, and musical coherence across the system.
- [Trade-up Campaigns](https://innuos.com/tradeup-campaigns/): At Innuos, we believe every great Hi-Fi experience should evolve with you. That’s why we offer thoughtful upgrade paths that preserve your investment and unlock new levels of performance. Whether you're starting your digital audio journey or refining a reference-grade setup, our upgrade options - from linear power supplies to advanced output modules and the latest software innovations - are designed to grow with your system and elevate your sound.
- [Nazaré Trade-up Campaign](https://innuos.com/nazare-tradeup-campaign/): Your Innuos system was designed to evolve with you. Continuing the momentum of the NAZARÉ Rise-Up Campaign, PhoenixNET and PhoenixUSB owners now have an opportunity to move into the next generation of Innuos performance.
- [Events](https://innuos.com/nazareworldtour/): The NAZARÉ World Tour has been an extraordinary celebration of music, innovation, and connection.
- [Trade-In & Level Up](https://innuos.com/tradein-levelup/): Your next musical chapter begins now — with the Innuos TRADE-IN and LEVEL-UP Campaign.
- [Nazaré](https://innuos.com/nazare/): NAZARÉ is the new flagship music streamer and server from Innuos. A breakthrough in digital audio that brings the soul of a live performance into your living room. Inspired by the awe-inspiring Nazaré Canyon, home to the world’s most powerful waves, this system redefines what it means to truly listen.
- [New Homepage 3](https://innuos.com/): Innuos products are handmade in Faro, Algarve, Portugal.
- [STREAM3](https://innuos.com/stream3/): "The Innuos STREAM3 is your next system upgrade... guaranteed"
- [STREAM1](https://innuos.com/stream1/): "Voices and instruments sound natural with the Innuos STREAM1"
- [ZEN Next-Gen Series](https://innuos.com/zen-next-gen-series/): The ZEN Next-Gen series marks a new generation of Innuos music servers and streamers — engineered for exceptional sound quality, effortless usability, and future-ready flexibility.
- [Music Streamers and Servers](https://innuos.com/music-streamers-and-servers/): Innuos offer a range of premium music streamers, designed to give audiophile-level results in sound quality with exceptional ease of use and flexibility. 
- [Stream Series](https://innuos.com/stream-series/): The Stream series is the gateway to high-performance music streaming, with all the comprehensive features of the in-house Innuos Sense app matched with our high-quality components. 
- [LPS1](https://innuos.com/lps1/): Designed to perfectly match the STREAM1, the LPS1 offers a significant upgrade in sound quality not just for the Innuos streamers but can now output high-quality power through its second 5v output. 
- [Produto Modelo – NÃO MEXER](https://innuos.com/produto-modelo-2/): Maria Callas, Stereophile
- [‘Feel the PULSE of your home’ Offer](https://innuos.com/pulse-multiroom-offer/): Ready to fill every room of your home with music? Don’t miss out. We are offering customers a remarkable opportunity to listen to their favorite music all over the house in a synchronized way. How? By connecting multiple Innuos music streamers through our new Multiroom grouping support (improved after the Sense 3.2 software update).
- [Discontinued products](https://innuos.com/discontinued-products/): These products have now ceased production but are still supported by Innuos technical service.
- [Better Together Bundle Offer](https://innuos.com/bundle-offer/): Are you ready to elevate your digital audio experience? Now is the perfect time. Get 20% off on selected upgrade components for your Innuos Music Server / Streamer and bring your listening experience to a new level.
- [About](https://innuos.com/about/): The Innuos journey began back in 2009, driven by Nuno Vitorino and Amelia Santos, a dynamic Portuguese couple and computer science engineers who graduated from the prestigious Instituto Superior Técnico in Lisbon. At the time, they were pursuing corporate careers at Deloitte and Tesco in London. Hi-Fi audio was Nuno’s hobby. But then it became serious.
- [Trade-Up Next-Gen](https://innuos.com/tradeup-nextgen/): Campaign Duration: the trade-up campaign will run from the announcement date until December 31st, 2024.
- [ZENith Next-Gen](https://innuos.com/zenith-ng/): The ZENith Next-Gen takes our innovations such as the PreciseAudio mainboard, NGaN regulator and AudioCore technology to new heights compared to the ZEN Next-Gen. First, the ARC6 NGaN Power Supply, trickled-down from the power supply of the acclaimed STATEMENT Next-Gen with its Active Rectification, 300VA Audio Grade Transformer, high-performance choke and 130000uF of Mundorf capacitors, provide all the current the system needs with very low impedance so that no transient is missed.
- [ZEN Next-Gen](https://innuos.com/zen-ng/): The ZEN Next-Gen is the first model within the ZEN Series to include both new and trickled-down NG technology developments: our new cutting-edge Gallium Nitride regulated NGaN RECAP2 PSU, the new PreciseAudio custom mainboard, Sense 3 with real-time kernel together with AudioCore technology, selected industrial-grade low noise DDR4 RAM and a dedicated, direct-attached, ultra-low noise SSD for the Operating System to name just a few. Connect the ZEN Next-Gen to your DAC and be amazed at the difference.
- [ZEN Series](https://innuos.com/zen-series/): Each ZEN series product offers successive increases in performance and sound quality. This is achieved through continuous improvements to power supply architecture, chassis construction, and sophisticated bespoke firmware to match the increasing quality of electronic components and their implementation designs.
- [Sense App test](https://innuos.com/innuos2-0-sense-app-2/): A powerful music management tool that works the way you do. Integrated with our Operating System – innuOS - Sense is made to help you manage, organize and play your music and navigate streaming services with ease.
- [PULSAR](https://innuos.com/pulsar/): The PULSAR uses an oversized 300VA audio-grade toroidal transformer to provide a large headroom against transformer core saturation. With additional magnetic screening, coated SYN-SHIELD copper tape between windings and wrapped in Mylar black tape it is thoroughly shielded. To dampen vibration that can affect the electronics, and consequently sound, the transformer has an epoxy-filled center and is mounted on a vibration-dampened platform.
- [Innuos and MQA](https://innuos.com/mqa/): When we're not enjoying our favorite music or designing new and better ways to do that, we like finding ways to add value to the Innuos experience through partnerships with others.
- [PULSEmini](https://innuos.com/pulse-mini/): PULSEmini has the power and reliability to run our Operating System specifically configured for optimal music playback.
- [PULSE](https://innuos.com/pulse/): Asymmetrical feet are installed on PULSE to support the player while also being strategically placed to help dampen vibration from the sound system during playback. Even small details like this can add up to improving your music listening experience.
- [Home](https://innuos.com/home-2/): Slide NEW ZEN Know more The ZEN Series of servers and streamers continues our pursuit of bringing digital music to new heights. ZEN Next-Gen and ZENith Next-Gen models Series Available with pre-installed optional digital output modules Know more PULSE MINI | PULSE | PULSAR
Network Music Players PULSE Know more PULSAR available with pre-installed optional digital output modules NEW SERIES Experience a New Level of Realism STATEMENT Next-Gen Know more Music streamer | server PhoenixNET Know more The PhoenixNET is the realization of Innuos' philosophy of simplicity and signal purity. Audiophile-Grade Network Switch
- [ZENmini Mk3](https://innuos.com/zen_mini_mk3/): SSD options include 1TB, 2TB or 4TB capacities. SSD & RAM upgrades are available for owners of the HDD-based ZENmini Mk3.
- [PULSE Series](https://innuos.com/pulse-series/): The Innuos PULSE series brings you the Innuos experience whether you want to mostly play music from streaming services like Qobuz or TIDAL or whether you just want another zone in your home connected to your main music server. The Innuos PULSE Network players can be used in two different modes:
- [Sense](https://innuos.com/sense/): Developed entirely in-house, from the operating system and firmware to the user interface, Sense is designed alongside our hardware to optimise every part of the digital music experience — from how music is stored, managed and discovered to how it is processed and played. The result is a system where hardware and software are designed to work together, while giving you a simple, intuitive way to control your music.
- [Innuos Sense App Privacy Policy](https://innuos.com/innuos-sense-app-privacy-policy/): Innuos built the Innuos Sense app as a Free app to be used with Innuos Music Servers with innuOS 2.0 or above. This software is provided by Innuos at no cost and is intended for use as-is.This page is used to inform users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
- [Support](https://innuos.com/support/): Contact Us
- [PHOENIXUSB](https://innuos.com/phoenix-usb/): Discontinued Product
- [STATEMENT Next-Gen](https://innuos.com/statement/): Designed to push the boundaries of Digital Audio to their limits, STATEMENT Next-Gen is a high-end source for the most discerning audiophiles.
- [ZEN Mk3](https://innuos.com/zen-mk3/): Now with twice the memory of the Zen Mk2, the Zen MK3 has 8GB RAM with 4GB dedicated memory. Music is loaded directly to memory for playback so that it doesn’t engage the hard drive, improving sound quality.
- [ZENmini LPSU](https://innuos.com/zenmini_mk3_lpsu/): The LPSU further elevates the performance to audiophile territory with a larger and deeper soundstage.
- [ZENith Mk3](https://innuos.com/zenith/): Inspired from the high-end power supply engineering of the SE, ZENith Mk3 benefits from new premium Mundorf capacitors with ultra-low noise regulators and a medical-grade mains filter to provide even greater audio clarity.
- [PHOENIXNET](https://innuos.com/phoenixnet/): Discontinued Product
- [Inn-sights](https://innuos.com/inn-sights/)
- [innuOS](https://innuos.com/innuos/): Using AccurateStream technology, extract every last bit of your CDs into WAV or FLAC files.
- [Copyright](https://innuos.com/copyright/): Effective date: 04th April 2025 
- [T & Cs](https://innuos.com/tcs/): Effective date: 04th April 2025 
- [Privacy](https://innuos.com/privacy-policy/): Effective date: 04th April 2025 
- [Support_old](https://innuos.com/support_old/): English
- [Contact Us](https://innuos.com/contact/): If you have any questions about our products or need advice on using one of our devices in your system, our sales team is here to assist you. They will help you find the perfect solution to meet your needs.
- [Where to buy](https://innuos.com/where-to-buy/)
- [Cart](https://innuos.com/cart/)
- [Checkout](https://innuos.com/checkout/)
- [Instagram Feed](https://innuos.com/instagram-feed-shortcode/)
- [Home_page_old](https://innuos.com/home_old/)

## Portfolio
- [Sense App](https://innuos.com/project/sense-app/): We believe to be a team of creatives who are excited about unique ideas and help digital and fin-tech companies. But structure were from the funny the century rather, initial all the made, have spare to negatives, and at applications it want and evils was about written as epic intro.
- [PhoenixNET](https://innuos.com/project/phoenixnet/): We believe to be a team of creatives who are excited about unique ideas and help digital and fin-tech companies. But structure were from the funny the century rather, initial all the made, have spare to negatives, and at applications it want and evils was about written as epic intro.
- [STATEMENT](https://innuos.com/project/statement/): We believe to be a team of creatives who are excited about unique ideas and help digital and fin-tech companies. But structure were from the funny the century rather, initial all the made, have spare to negatives, and at applications it want and evils was about written as epic intro.
- [ZEN Mk3 Series](https://innuos.com/project/zen-mk3-series/): We believe to be a team of creatives who are excited about unique ideas and help digital and fin-tech companies. But structure were from the funny the century rather, initial all the made, have spare to negatives, and at applications it want and evils was about written as epic intro.

## KB Articles
- [Searching Online for Album Metadata ](https://innuos.com/kb/editor-searching-online-for-album-metadata/): When editing an album of locally stored music files in Sense, you can search online for matching album metadata. Sense analyses your files and search criteria to identify potential matches, allowing you to retrieve missing or updated information without having to enter everything manually. 
- [Innuos Accessory Guidelines- SSDs & SFP Modules](https://innuos.com/kb/innuos-accessory-guidelines-ssds-sfp-modules/): Accessory Device Guidelines 
- [Composers](https://innuos.com/kb/composers/): With the release of Sense 26, Composers now have their own dedicated Artist pages.
- [Using NET1, NET3 & Next-Gen NET](https://innuos.com/kb/using-nets/): Our new range of Network Switches are designed to integrate seamlessly into your network set up at the point where it matters most, immediately before the audio system. With both SFP fibre and Ethernet connections, there are different wiring configurations available so this article will outline those options.
- [Airplay 2](https://innuos.com/kb/airplay-2/): Sense can now be used directly as an AirPlay 2 speaker. Simply select your Sense system as an output from the Music app, Control Centre, or any other AirPlay 2 source, just as you would with any other AirPlay speaker. Playback can then be started or stopped from either end.
- [Editing Classical Albums](https://innuos.com/kb/classical-mode-editor/): One of the many improvements with Sense 26 comes the new, improved album Editor tool.
- [Classical Mode – Sense 26](https://innuos.com/kb/classical-mode-sense-26/): With Sense 26, classical music receives a major upgrade with enhanced metadata support now available in Sense.
- [Open Source Software](https://innuos.com/kb/open-source-software-at-innuos/): Innuos hardware and software include open source components — released under licenses such as the GNU General Public License (GPL) and GNU Lesser General Public License (LGPL) — alongside our own Sense software. We're grateful to the developers and communities behind these projects, and we make the corresponding source code available to everyone, with no request required.
- [Qobuz – Download Purchases](https://innuos.com/kb/qobuz-download-purchases/): Within the Sense app, it is possible to directly download tracks and albums that have been purchased through the Qobuz webstore. 
- [SenseUPnP – Naim Users troubleshooting](https://innuos.com/kb/senseupnp-naim-users-troubleshooting/): For users running modern Naim Audio streamers supported by our Naim SenseUPnP profile, if you encounter playback issues specifically relating to subsequent tracks being skipped, please check the following LMS setting and adjust it accordingly.
- [Using NazaréNET](https://innuos.com/kb/using-nazarenet/): NazaréNET is designed to integrate seamlessly into a high end audio network at the point where it matters most, immediately before the audio system. With both SFP fibre and Ethernet connections, there are different wiring configurations available so this article will outline those options.
- [Which sounds better, Ethernet or USB? Which should I use? ](https://innuos.com/kb/which-sounds-better-ethernet-or-usb-which-should-i-use/): Even though they can both be used to play music, Ethernet and USB don’t do the same job. 
- [Using Nazaré](https://innuos.com/kb/using-nazare/): In this article we will cover some specific use cases for you regarding your new Nazaré system.
- [Is my third-party Power Supply compatible? ](https://innuos.com/kb/is-my-third-party-power-supply-compatible/): We’re aware that third-party power supplies can be used on DC-powered Innuos devices such as the ZENmini, PULSEmini and STREAM1, and are often asked about compatibility for these power supplies. We cannot test these and can make no guarantee on compatibility or the potential risk, nor comment on any expected benefits. Furthermore, if the use of a third-party power supply results in damage to the Innuos product, then the Innuos warranty will be voided. 
- [Remote Control – STREAM Series](https://innuos.com/kb/remote-control-stream-series/): Launched in early 2026, this marks a first for Innuos: an all new physical remote control accessory, available exclusively for the STREAM Series, giving users greater flexibility in how they interact with their system.
- [USB Optical Drives – Feedback Thread](https://innuos.com/kb/usb-optical-drives-feedback-thread/): You can get feedback from us and from our community on which USB CD Rippers have worked well with their Innuos systems. This should help you decide which option is best for you.
- [Settings Overview](https://innuos.com/kb/settings-overview/): The System tab in the Sense app provides access to settings for configuring your Innuos system, managing your music library and streaming services, and performing system maintenance. 
- [Using Your Innuos System the Right Way](https://innuos.com/kb/using-your-innuos-system-the-right-way/): In this article we'll detail some of the key points to keep your system running most optimally.
- [Using SmartQ](https://innuos.com/kb/using-smartq/): For a long time our most-voted feature suggestion over on the Innuos Feedback Zone, the much-requested ‘Innuos Radio’ or ‘autoplay’ is now here and dubbed SmartQ.
- [Presets](https://innuos.com/kb/presets/): With the launch of Sense 3.3 we've introcuded another key way in making it easier to get your music playing with the introduction of Presets.
- [Smart Mixes](https://innuos.com/kb/smart-mixes/): Alongside Presets we also expanded on Smart Mixes with the launch of Sense 3.3.
- [Warranty](https://innuos.com/kb/warranty/): As of January 2023, we offer a full 3-year warranty on our products.  
- [Album Booklets](https://innuos.com/kb/album-booklets/): Through the Sense app you can view booklets that come with certain albums. You can also add booklets manually to an album folder if one is not already available.
- [Podcasts](https://innuos.com/kb/podcasts/): Podcasts now have their own dedicated section within Sense. The experience of this will be broadly like Internet Radio in terms of browsing by category, language, location, a search facility and so on.
- [Album Merging](https://innuos.com/kb/album-merging/): It is possible to combine albums in your local music library. Sense helps identify differences in album information and guides you through correcting them before merging.
- [USB CD Rippers – Feedback Thread](https://innuos.com/kb/usb-cd-rippers-feedback-thread/): You can get feedback from us and from our community on which USB CD Rippers have worked well with their Innuos systems. This should help you decide which option is best for you.
- [Editing Artists](https://innuos.com/kb/editing-artists/): The Sense App provides several ways to edit your music library. In this article, we will focus on how to edit the details for artists saved in your library.
- [What M.2 NVMe SSDs To Use?](https://innuos.com/kb/what-m-2-nvme-ssds-to-use/): For 4TB or below M2 NVMe SSD drives, we recommend the WD Red SN700 for its balance of speed, power consumption and longevity. You can of course source other brands should you wish.
- [Why We Dont Include An Optical Drive](https://innuos.com/kb/why-we-dont-include-an-optical-drive/): Our systems extend far beyond just CD ripping, as it has for quite some time. While our newer products no longer include a built-in optical drive for ripping, they still include the crucial parts when it comes to ripping your CDs in our existing Sense software and our CD ripping engine.
- [Output Modules: What You Need to Know](https://innuos.com/kb/output-modules-breakdown/): We now offer a range of Output Modules available to use across STREAM Series & ZEN/ZENith Next-Gen systems. These Output Modules are available upon request with a new system and can also be installed into existing systems by your dealer.
- [‘Connect’ Troubleshooting – TIDAL, Qobuz, Spotify](https://innuos.com/kb/connect-troubleshooting-tidal-qobuz-spotify/): If you're having issues connecting to your Innuos system via your streaming services respective Connect feature, please try the following troubleshooting steps.
- [Finding your Innuos System’s IP Address](https://innuos.com/kb/finding-your-innuos-systems-ip-address/): If your Innuos system is not being recognised by the Sense App or on my.innuos.com, use an app like FING to scan your network to find and identify its IP address. FING is available for iOS and Android, and there is a desktop version for Windows and macOS.
- [How To: Create & Manage Playlists](https://innuos.com/kb/sense-3-0-playlist-management/): Sense Playlist:
- [Guide to Resetting Your Music Library or Innuos System](https://innuos.com/kb/guide-to-resetting-your-music-library-or-innuos-system/): If you want to completely reset your music library and delete all local music so you can start fresh with your Innuos system, there are two ways to do it:
- [Playback from USB Storage ](https://innuos.com/kb/playback-from-usb-storage/): To play music from a USB drive, connect it directly a spare USB port on your Innuos system, then go to the Music tab in Sense. By default at the bottom of the page, you’ll see an icon for your USB drive, provided it has been recognised. 
- [Music from NAS or Shared Folder](https://innuos.com/kb/music-from-nas-or-shared-folder/): If your Innuos server is running low on storage, or if you’re using a Pulse Series system, you can easily expand your Sense Music Library by mapping your adding a music library from your NAS or a network share.
- [Internet Radio ](https://innuos.com/kb/internet-radio-podcasts/): With Sense 3.0, we’ve completely refreshed the Radio experience. The new Radio & Podcasts feature makes it easier and more enjoyable than ever to discover and enjoy your favourite stations and podcasts.
- [CD Ripping](https://innuos.com/kb/cd-ripping/): Rip your CD collection to your Innuos music library and enjoy your music without needing to handle physical discs. Sense extracts the audio and stores it on your system, automatically retrieving album information and artwork where available.
- [Import Music from a NAS](https://innuos.com/kb/import-music-from-a-nas/): We make it easy to import your music library thats currently stored on your NAS. 
- [Import Music from USB Storage ](https://innuos.com/kb/import-music-from-usb-storage/): If you have your Music files/folders already stored on an USB storage drive then you may choose to import them directly and conveniently by connecting the USB storage drive to your Innuos Server. 
- [Import Music from your Computer ](https://innuos.com/kb/import-music-from-your-computer/): It’s a simple process to import your existing music stored on your PC or MAC.  
- [How to use HighResAudio](https://innuos.com/kb/how-to-use-highresaudio-in-sense/): 1. To login to Idagio, please open the Sense app and from the System tab go to > Settings > Streaming services and select the Login button under Deezer.
- [How to use Idagio](https://innuos.com/kb/how-to-use-idagio-in-sense/): 1. To login to Idagio, please open the Sense app and from the System tab go to > Settings > Streaming services and select the Login button under Deezer.
- [How to use Deezer](https://innuos.com/kb/how-to-use-deezer-in-sense/): 1. To login to Deezer, please open the Sense app and from the System tab go to > Settings > Streaming services and select the Login button under Deezer.
- [How to use Qobuz](https://innuos.com/kb/using-qobuz-in-sense/): 1. To login to Qobuz, please go to System > Settings > Streaming services.  
- [Audio Output Settings ](https://innuos.com/kb/audio-output-settings/): Your Innuos system should default to the desired output automatically upon first installation, but there are further options worth getting acquainted with to get the most performance from your setup and maximise all the potential features. 
- [How to Install an M.2 NVMe SSD into the External Storage Bay ](https://innuos.com/kb/installing-an-m-2-ssd-module-to-zen-next-gen-zenith-next-gen-2-2/): 1. Make sure your system is fully shut down by putting the system into standby either from the shutdown command via the Sense app or pressing the standby button on the front fascia. Then press the rear mains switch to the ‘O’ position* and disconnect the mains power cable. *Rear mains switch step does not apply to STREAM1 if used without LPS1. 
- [How to use TIDAL](https://innuos.com/kb/using-tidal-in-sense/): 1. To login to TIDAL , please go to System > Settings > Streaming services.  
- [System Tab](https://innuos.com/kb/system-tab/): The System Tab in Sense is the home of multiple key features, as well as important system information. 
- [Search Tab](https://innuos.com/kb/search-tab/): The Search tab allows you to quickly find any artist, album, playlist or track available by typing it into the search bar. 
- [Now Playing](https://innuos.com/kb/now-playing/): The now playing page can be accessed by selecting the player bar at the bottom of the screen.  
- [Music Tab](https://innuos.com/kb/music-tab/): The Music tab is main page from which to fully explore your music library. 
- [How to Update Sense](https://innuos.com/kb/how-to-update-sense/): Sense is the operating system that powers your Innuos device. It manages everything, from your music library management and settings to playback behaviour and connections with devices like USB DACs and network streamers. 
- [Language & Time Zone Settings](https://innuos.com/kb/language-time-zone/): One of the first things to do is check the system language and the time zone. 
- [Downloading the Sense App](https://innuos.com/kb/downloading-the-sense-app/): To begin, start by installing the Innuos Sense app to your smartphone or tablet. Download Sense from the app store by searching for “Innuos Sense”, or you may use the following links for the respective app stores to your platform: 
- [Sense Home Tab](https://innuos.com/kb/sense-home-tab/): The Home tab is the main landing page of Sense app, designed to give you quick access to your favourite music and easily begin playing content from your library 
- [How to Remove an M.2 NVMe SSD into the External Storage Bay ](https://innuos.com/kb/removing-an-m-2-ssd-module-from-a-zen-next-gen-zenith-next-gen-2/): 1. Open the Innuos Sense app and go to SYSTEM -> SETTINGS -> STORAGE.
- [Multiroom Audio](https://innuos.com/kb/multiroom-audio/): As of Sense Update 3.2 it is possible to use the Innuos Sense app to create and control a grouped multiroom music system using two or more Innuos streamers and can also include Squeezelite compatible streamers.
- [Innuos & UPnP Streamers](https://innuos.com/kb/innuos-upnp-streamers/): Innuos servers/streamers can function as UPnP music servers.
- [Casting Sense to Your Display via Chromecast](https://innuos.com/kb/casting-sense-to-your-display-via-chromecast/): For users with Innuos systems running Sense 3.2+ and the latest version of the Sense app on their mobile devices, you can now display your Now Playing page directly from Sense.
- [Accessing the Shared Folders on your Innuos System](https://innuos.com/kb/accessing-the-shared-folders-on-your-innuos-system/): You can access the stored music files on the Innuos Music Server using your computer as the Innuos server exposes these as Network Shared Folders, just like a regular NAS device. There are 3 Shared Folders created on the root of the server:
- [I2S Output Module Settings](https://innuos.com/kb/i2s-output-module-settings/): Please review the table below alongside your DAC’s I2S settings to ensure you select the correct dial on the rear of your Innuos system.
- [System Migration – How to Transfer Innuos Systems](https://innuos.com/kb/system-migration-transferring-innuos-systems/): Transferring a music library and database from one Innuos server to another is a scenario that occurs for users when upgrading to a new system, such as moving from a ZEN Mk3 to a Stream 3 or Statement Next Gen. This article provides a step-by-step guide to help you transfer your music library and database to your new Innuos server.
- [Backup To NAS](https://innuos.com/kb/backup-to-external-nas/): You can back up your Sense library in two ways: either directly to an external USB drive using one of your device’s USB ports, or to a NAS (Network Attached Storage) drive.
- [Backup To External USB Drive](https://innuos.com/kb/backup-to-external-usb-drive-2/): You can back up your Sense library in two ways: either directly to an external USB drive using one of your device’s USB ports, or to a NAS (Network Attached Storage) drive.
- [System Modes – Explained](https://innuos.com/kb/system-modes-explained/): Your Innuos system supports different operating modes to suit different music playback setups. The mode you choose determines how your music is managed and which software controls playback. 
- [Connecting Sonos Systems](https://innuos.com/kb/connecting-sonos-systems-updated-2024/): For several years, Sense (previously addressed as innuOS) has had a ‘Sonos Integration’ feature which effectively instructs your Innuos server to set itself up within the Sonos app as a Music Library destination automatically. The benefit of this was to save you manually configuring this process in the Sonos app itself which is what you would normally do when using a NAS or shared folder path.
- [Configure Spotify on Sense 2.0 Systems](https://innuos.com/kb/configure-the-spotify-streaming-service-updated/): Please note that legacy MK2 systems will still require the plugin
- [Troubleshooting USB DAC not detected on Sense](https://innuos.com/kb/troubleshooting-usb-dac-not-detected-on-sense/): If you're connecting an external DAC via USB to your Innuos System and you get a message "DAC not Connected" on the Player area, try the following steps:
- [Backup to NAS not working](https://innuos.com/kb/backup-to-nas-not-working/): Sense configures backups to NAS based on the IP address of the NAS when you first configure it. If your backup was previously working, it's possible that your network has assigned a different IP number to your NAS. To confirm, open Sense and go to System > Backup. On the NAS card, type the "i" button to know the IP number and path for the backup.
- [Resetting your Music Library or your entire Innuos System](https://innuos.com/kb/resetting-your-music-library-or-your-entire-innuos-system/): If you want to reset your music library database and delete all local music so you can start over with your Innuos system, there are 2 ways to achieve this:
- [Qobuz albums showing on Qobuz Favourites but not on My Library](https://innuos.com/kb/qobuz-albums-not-showing-on-library/): If you are seeing albums on Music > Qobuz > Qobuz Favourites & My Playlists but those are not available on Music > My Library > Albums this means the albums haven't been synced into your music library. If you open this album, it will not have the more options icon (3 dots) at the top-right corner. To resolve this, please resync Qobuz by going to System > Settings > Streaming Services and click the resync button. The albums should now show your Music Library and include the option to Remove from Library (which remove both from Sense and from Qobuz).
- [Why does Sense separate albums into two or more different albums when importing music?](https://innuos.com/kb/why-does-sense-separate-albums-into-two-or-more-different-albums-when-importing-music/): Our innuOS systems organises the music files on the database according to the tags present on the files themselves. Tags like Album Artist, Artist, Album Title, Track Number, Disc Number and Compilation are all important to determine whether the tracks belong to a same album, regardless of their location. Additionally, innuOS will by default separate album entries if the tracks within the same album have different formats. In order for a number of tracks to be considered as being on the same album, they must follow these requirements:
- [Repeating Tracks or Queue](https://innuos.com/kb/repeat-tracks-queue/): You have played an album, folder or a playlist and noticed that tracks are playing randomly for no apparent reason?
- [Innuos system makes humming noise](https://innuos.com/kb/innuos-system-makes-humming-noise/): With the exception of the ZENmini and the PULSEmini, all current Innuos products include a linear power supplies which include a toroidal transformer. Toroidal transformers in general can have a small amount of hum which should not be listenable over 1m away from the system. There are factors though that can contribute to higher hum noise such as:
- [Qobuz logins automatically without asking for credentials](https://innuos.com/kb/qobuz-logins-automatically-without-asking-for-credentials/): On the Sense App, we use the oAuth method as a way to securely login to the Qobuz streaming service. If you are already logged in into a Qobuz account on the browser of the device, the Sense App will detect the token and reuse it to login, logging in automatically. However, you may want to use a different user for the Qobuz account. One possibility is simply to open Sense on another device that does not have a Qobuz account configured, in which case Sense will take you to the Qobuz oAuth page to login. This is then associated with the server and you can use any compatible device for Sense. However, if you don't have access to a different device, try the following:
- [Adding an additional USB drive for Backup](https://innuos.com/kb/adding-an-additional-usb-drive-for-backup/): Normally the system is prepared to take one USB backup drive to backup both the Databases and Files from the Sense system. However, some prefer to have an additional backup drive. To prepare an additional drive, follow the steps below:
- [UPnP App not showing albums/artists from Innuos System in UPnP Native Mode](https://innuos.com/kb/upnp-app-not-showing-albums-artists-from-innuos-system-in-upnp-native-mode/): If the previous solution did not solve the issue, try the steps below:
- [Troubleshooting Roon Connection Issues](https://innuos.com/kb/troubleshooting-roon-connection-issues/): If you receive a message from your Roon app that it cannot find your ZEN / Statement system as a Roon Core, check the following steps:
- [DAC doesn’t play DSD256, DSD512 or above](https://innuos.com/kb/dac-doesnt-play-dsd256-dsd512-or-above/): To play DSD256 and above, DACs will need to have support for NativeDSD playback at the base Operating System level - in the case of Innuos that is Linux. The DAC must be supported specifically on the Linux Kernel for this. If it's not supported, you will need to select DoP (DSD over PCM) in order to play DSD up to DSD256.
- [Troubleshooting TIDAL Connection issues](https://innuos.com/kb/troubleshooting-tidal-connection-issues/): The TIDAL integration with innuOS has specific requirement in terms of network access and performance that can cause some connectivity issues. There are also cases wher the Authentication Tokens need to be revalidated so the user needs to login again. The Innuos team is looking at these issues to resolve them and also improve user information. Below are some issues that have been experienced by some users.
- [Sense App losing connection on mobile devices when switching from other Apps](https://innuos.com/kb/sense-app-losing-connection-on-mobile-devices-when-switching-from-other-apps/): The Sense App uses network connections to your server in order to send commands and receive results from the Innuos system. On mobile devices, and in order to reduce battery consumption, Android/iOS will normally place the apps to "sleep" in order to conserve power if they are not being used. This severes the network connection which needs to be re-established. This is normally quick but on some networks can take a few seconds.
- [Playing music from USB drives](https://innuos.com/kb/pulse-series-and-playing-music-from-usb-drives/): The PULSE series have been designed as a streamer only device that is used mainly for the following scenarios:
- [DAC is recognised on Sense App but no sound is played](https://innuos.com/kb/dac-is-recognised-on-sense-app-but-no-sound-is-played/): First, confirm that your DAC is indeed connected, you can do so by checking the audio settings page, this is found in the Sense app by going to System > Settings > Audio > Audio Settings (Gear Icon). See example below of a connected USB DAC.
- [Troubleshooting Network Connection Issues with PhoenixNET](https://innuos.com/kb/troubleshooting-connection-issues-with-phoenixnet/): If you're not able to get a network connection when having a PhoenixNET switch connected, please try the following steps to diagnose the issue:
- [Troubleshooting Connection Issues with PhoenixUSB](https://innuos.com/kb/troubleshooting-connection-issues-with-phoenixusb/): The PhoenixUSB Reclocker works as a USB Hub device that receives the USB packets from a source and resends them using a much more precise USB clock as well as providing a clean 5V output from the internal Linear Power Supply. For this reason, the PhoenixUSB should work with any USB device, not even just audio related ones.
- [Sending system logs to Support](https://innuos.com/kb/sending-system-logs-to-support/): When troubleshooting an issue, Innuos Support may request a copy of your System Logs.
- [Innuos System does not have a IP assigned and does not show on the network](https://innuos.com/kb/system-does-not-have-a-ip-assigned-and-does-not-show-on-the-network/): If you've followed this guide on Finding your Innuo systems IP address and your Innuos system is not showing with an IP address on your network and it's neither detected on my.innuos.com or the Sense app, please make sure to check first this article to troubleshoot the connection. If you have followed the troubleshooting and confirmed the system doesn't have an IP address, the next step is to check if there is a potential hardware issue with your unit.
- [Troubleshooting: Sonos not able to find Innuos Server on Music Library](https://innuos.com/kb/troubleshooting-sonos-not-able-to-find-innuos-server-on-music-library/): The current integration with Sonos is performed by automating the configuration of the Music Library on Sonos. This is done by automatically assigning the IP of your Innuos Server to the Music Library Setup on Sonos.
- [Statement with Next-Gen LPSU not booting after switching on from the back button](https://innuos.com/kb/statement-with-next-gen-lpsu-not-booting-after-switching-on-from-the-back-button/): Due to the LPSU architecture of the Statement with Next-Gen LPSU, when the system is first turned on from the switch button on the back and clicked on the front button it may not boot properly meaning the white light stays on. This will only happen after first switching on the Statement NG using the switch on the back.
- [Why does my Music Server report a smaller storage than the drive size?](https://innuos.com/kb/why-does-my-music-server-report-a-smaller-storage-than-the-drive-size/): This is a common question from users especially with SSDs in particular. A 2TB SSD for example will report having 1698GB free. There are several factors to consider here:
- [Enabling Playback from Airplay Devices](https://innuos.com/kb/enabling-playback-from-airplay-devices/): How to activate your AirPlay capabilities via the LMS plugins.
- [Editing Albums](https://innuos.com/kb/editing-albums-2/): This article will show you how to edit album metadata including album cover, header metadata and track metadata.
- [Connect your BBC Sounds account](https://innuos.com/kb/connect-your-bbc-sounds-account/): How to connect your BBC Sounds account to use this Radio streaming service.
- [Force Ejecting CDs](https://innuos.com/kb/force-ejecting-cds/): This article will show you how to force eject a CD.
- [Album Not Found opening a favourite Qobuz Album on Music Library](https://innuos.com/kb/album-not-found-opening-a-favourite-qobuz-album-on-music-library/): When albums or tracks you have marked as favourites on Qobuz are changed by Qobuz itself if you try to open the Album you will get an "Album Not Found" error...
- [Duplicated Albums on the Music Library](https://innuos.com/kb/duplicated-albums-on-the-music-library/): This article will explain how to connect your Qobuz account.
- [Tracks playing randomly or shuffled?](https://innuos.com/kb/tracks-playing-randomly-or-shuffled/): You have played an album, folder or a playlist and noticed that tracks are playing randomly for no apparent reason?
- [Innuos Sense app doesn’t detect the server](https://innuos.com/kb/the-innuos-sense-app-doesnt-detect-the-server/): You have installed the Innuos Sense app from the respective app store on your mobile devices (tablet/phone with Android or iOS systems) but it fails do detect the server.
- [Configuring Roon Experimental Mode](https://innuos.com/kb/configuring-roon-experimental-mode/): This article describes the steps necessary in order to perform the experimental integration of the internal innuOS music player to play music through Roon.