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Innuos Careers

Product Specialist

 

Duration: Permanent Contract

Location: Loulé, Portugal


Background

Innuos is a scale-up that is transforming the way we listen to music.

Since their launch in mid-2016, Innuos Digital Music Players have received more than 30 international press awards and rave reviews and are now used in partnership with Amplifiers or Speakers from many well-established brands in the HiFi industry, namely Bang and Olufsen, Devialet and KEF. Innuos products are now sold in 34 markets through nearly 300 resellers.

Innuos currently has 3 office locations: Algarve and Lisboa in Portugal and Warwick in UK.


Role description

The Product Specialist (PS) at Innuos is a technical expert in configuring, setting up, using and debugging the Innuos products. The PS should know in detail the technology used on the Innuos products, both software and hardware, and should be able to troubleshoot any issues, interfacing both with the Sales, Support and the Software Development team. The PS will also be responsible for 2nd level Customer Support, performing remote sessions (screen sharing) with customers to determine any issues that the 1st level Customer Support could not resolve.

This role’s responsibilities are:


Candidate skills/requirements

 

 

Other valued skills

 

 

What do we offer

 

If you’re interested in this position please send your CV to hr@innuos.com .
Note: Due to COVID-19, we would not require an immediate relocation.