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Innuos Careers

Customer Service Assistant


Duration: Depending on the candidate experience, we can consider an internship role

Location: Loulé, Portugal


Background

Innuos is a scale-up that is transforming the way we listen to music.

Since their launch in mid-2016, Innuos Digital Music Players have received more than 30 international press awards and rave reviews and are now used in partnership with Amplifiers or Speakers from many well-established brands in the HiFi industry, namely Bang and Olufsen, Devialet and KEF. Innuos products are now sold in 34 markets through nearly 300 resellers.

Innuos currently has 3 office locations: Algarve and Lisboa in Portugal and Warwick in UK.

Role description

Innuos has a broad range of customers across Europe, America and Asia and is looking to hire a Customer Service Assistant to be responsible for handling service requests from customers. The Customer Service Assistant will be responsible for ensuring the service process runs smoothly and ensuring the customer is kept up-to-date on the status of their service. The Customer Service Assistant will report directly to the Customer Support Manager.

The role is based in its Loulé office and is responsible for:


Candidate skills/requirements


What do we offer



If you’re interested in applying to this role, please send a presentation letter and CV to hr@innuos.com .

Note: Due to COVID-19, we would not require an immediate relocation.

 

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